Help
Tap a question to see the answer.
Finding help near you
How do I sign in?
Type your mobile number and tap Send code. We send you a one-time code by SMS. Type it in to sign in.
There is no password. One number has one account.
How do I contact a business?
Open the business and tap Send enquiry. Say what you need, and when and where if you know.
The business sees your name and message. Your number and address go to them only if they accept your request.
You can see your enquiries and their answers under My enquiries and ratings.
What does Verified mean?
Verified means our team approved the business and accepted every document we asked for.
Unverified means the business is approved to list, but some documents are still being checked.
There are no businesses in my area. Why?
We are not open in every area yet. You can join the waiting list for your area.
How do I pay a business?
You pay the business directly, the way you agree with them. We do not take payment for jobs, rides, deliveries or tours.
Something looks wrong, unsafe or fake. What do I do?
Open the listing and tap Report this listing. You can also report a rating. Our team checks every report.
For businesses
How do I list my business?
Tap List your business, sign in, and follow the five steps: business details, where you work, products or services, package and billing, and documents for checks.
Our team checks your details and documents. Your listing shows after it is approved.
Which documents do I need?
It depends on your type of business and what you offer. The steps show the list for you. You can add some documents later.
When does my package start?
You pay when you set up your listing. Your term starts on the day your listing is approved.
If your business is not approved, you can ask us for a refund.
How do I stop automatic payment?
Open your business dashboard and tap Stop automatic payment. You can then renew in the app when your term ends.
Your account and data
I have a new phone number
Go to Account settings and choose Change your mobile number. We send a code to the new number to check it is yours.
How do I stop news and offers?
Go to Account settings and switch off News and offers by SMS or by WhatsApp. On WhatsApp you can also reply STOP.
How do I get or delete my data?
Go to Account settings, Your data. You can download everything we hold about you, or delete your account.
We delete your account 30 days after you ask. You can cancel before then.
Still need help?
Our support number will be added here soon.